ADRC Midlands

Friendly Visitor Program

• A Friendly Visitor makes regular visits to facilities to talk with residents and their families.
• They provide information about the Resident Bill of Rights, the Ombudsman Program, make observations and advocate as trained. Friendly Visitors are not Certified Long-Term Care Ombudsman Investigators.
• A Friendly Visitor should have a desire to make a difference in the lives of our seniors in long term care facilities and will devote a couple of hours per week to conduct friendly visits.
• A Friendly Visitor will participate in trainings to enhance their skills. Friendly Visitors will be trained to be observant and to report all concerns and/or complaints to the Long-Term Care Ombudsman Staff.

To become a Friendly Visitor Volunteer….

• You must have a valid driver’s license and transportation
• You must be a good listener and complete reports
• You must maintain confidentiality
• You must be free from any conflict of interest
• You must complete the Friendly Visitor Training Program
• You must agree to a SLED background check
• You cannot be have a family member, friend, or relative in the facility you are assigned

Call (803) 376-5389 for more information on the Friendly Visitor Program.