Staff Information

Jenny Andrews
Family Caregiver Advocate
Shelia Bell-Ford
I-CARE Coordinator

Serves as the SHIP (State Health Insurance Plan) Coordinator for the AAA/ADRC.  Ms. Bell-Ford has an Associate of Applied Science degree in Human Services and an Associate of Arts degree in Paralegal Services from Midlands Technical College. She is a Certified SHIP Worker, CIRS-A, and was DTV Coordinator for the National Telecommunications and Information Administration Grant.  Ms. Bell-Ford has been trained in Advance Directives and provides advanced directives upon request.  Along with her responsibility as SHIP Coordinator, Ms. Bell-Ford serves as the Nutrition Coordinator providing site inspections, nutrition and activities oversight at the senior centers.

JaJuana Davis 
I-CARE Program Assistant

Serves as an Aging Program Coordinator for the Central Midlands Council of Governments.  Since 2013, she has been certified to be SHIP counselor.   Ms. Davis has a Bachelor of Science degree in Human Services from Springfield College. She is also certified to be an Information and Referral Specialist (CIRS-A) and provides support as an assessor providing in-home assessments.

Candice Holloway
Area Agency on Aging Director 

Ms. Holloway has a Bachelors in Arts from the North Carolina Agricultural and Technical State University in Greensboro, North Carolina and her Masters in Art with a major in Gerontology from the University of North Carolina. Ms. Holloway is a certified Information, Referral Specialists for Aging and Disability (CIRS-A/D).

Jessica Kelly
Aging Program Assessor

Joe Perry
Information, Referral and Assistance Program

Veronica Williams
Aging Program Assessor

Anna Harmon
Director, Regional Long-Term Care Ombudsman Program

Serves as the Regional Long-Term Care Ombudsman Director for the Central Midlands Council of Governments. Ms. Harmon has 24 years of long-term care experience. She has served as Director of Social Services in nursing facilities. Ms. Harmon has been The Regional Long-Term Care Ombudsman since 1994.

Ms. Harmon is also a Licensed Baccalaureate Social Worker and earned her BA in Sociology from The University of South Carolina. Ms. Harmon and her staff have written educational guides and handbooks on long-term care which has been used in community training, physician’s offices and hospice agencies. The handbooks are titled, Choosing Long-Term Care Placement and Empowering Residents and Families in Long-Term Care Facilities (which is also a Resident and Family Council Guide). She assists in developing materials for The Volunteer Ombudsman Program. She trains volunteer Ombudsman and the community on long-term care issues, abuse, neglect, and exploitation. Ms. Harmon manages the ombudsman staff, advocates for resident, investigates complaints and writes findings.

Fretoria Addison
Volunteer Ombudsman Program Coordinator/Information Support Specialist

Serves as the Ombudsman Volunteer Program Coordinator/Information Support Specialist, she also performs administrative and programs support such as complaint intake and follow-up, advocacy, training, and presentations. Ms. Addison coordinates all volunteer training, provides direction, support, and consultation for all volunteers and volunteer functions within the Central Midlands Long-Term Care Ombudsman Program. Ms. Addison has been with the Ombudsman Program for over 7 years.

LaToya Buggs-Williams
Senior Ombudsman Investigator
Serves a Senior Long-Term Care Ombudsman Investigator. Ms. Williams has been Certified Ombudsman for over 13 years and previously was also the Volunteer Coordinator. She holds a Baccalaureate Degree.
Jessica Ray
Ombudsman Investigator

Information and Referral:

Central Midlands Council of Governments
Ombudsman 1-800-391-1185
I-Care 1-877-744-5130