Staff Information

Jenny Andrews
Aging Program Assessor Coordinator
Serves as an Aging Services Assessor Coordinator for the Area Agency on Aging.  Ms. Andrews works with the Aging Services Assessors and schedules and coordinates in-home AIM assessments and provides in-home AIM assessments. Ms. Andrews has a B.A. in Human Services, Psychology, and Sociology from Pfeiffer University. Ms. Andrews also received her Master’s in Social Work from the University of South Carolina.  Ms. Andrews has previous experience in facility settings and Adult Protective Services. Ms. Andrews is also a Certified Information and Referral Specialist in Aging (CIRS-A).

Shelia Bell-Ford
I-CARE Coordinator

Serves as the SHIP (State Health Insurance Plan) Coordinator for the AAA/ADRC.  Ms. Bell-Ford has an Associate of Applied Science degree in Human Services and an Associate of Arts degree in Paralegal Services from Midlands Technical College. She is a Certified SHIP Worker, CIRS-A, and was DTV Coordinator for the National Telecommunications and Information Administration Grant.  Ms. Bell-Ford has been trained in Advance Directives and provides advanced directives upon request.  Along with her responsibility as SHIP Coordinator, Ms. Bell-Ford serves as the Nutrition Coordinator providing site inspections, nutrition and activities oversight at the senior centers.

JaJuana Davis 
I-CARE Program Assistant

Serves as an Aging Program Coordinator for the Central Midlands Council of Governments.  Since 2013, she has been certified to be SHIP counselor.   Ms. Davis has a Bachelor of Science degree in Human Services from Springfield College. She is also certified to be an Information and Referral Specialist (CIRS-A) and provides support as an assessor providing in-home assessments.

Candice Holloway
Family Caregiver Advoicate 

Serves as the Family Caregiver Advocate for the AAA/ADRC.  Ms. Holloway has a Bachelors in Arts from the North Carolina Agricultural and Technical State University in Greensboro, North Carolina and her Masters in Art with a major in Gerontology from the University of North Carolina. Ms. Holloway is a certified Information, Referral Specialists for Aging and Disability (CIRS-A/D).

Jessica Kelly
Aging Program Assessor

Kenley Longshore
Family Caregiver Coordinator

Joe Perry
Information, Referral and Assistance Program


Veronica Williams

Aging Program Assessor

Anna Harmon
Director, Regional Long-Term Care Ombudsman Program

Serves as the Regional Long-Term Care Ombudsman Director for the Central Midlands Council of Governments. Ms. Harmon has 24 years of long-term care experience. She has served as Director of Social Services in nursing facilities. Ms. Harmon has been The Regional Long-Term Care Ombudsman since 1994.

Ms. Harmon is also a Licensed Baccalaureate Social Worker and earned her BA in Sociology from The University of South Carolina. Ms. Harmon and her staff have written educational guides and handbooks on long-term care which has been used in community training, physician’s offices and hospice agencies. The handbooks are titled, Choosing Long-Term Care Placement and Empowering Residents and Families in Long-Term Care Facilities (which is also a Resident and Family Council Guide). She assists in developing materials for The Volunteer Ombudsman Program. She trains volunteer Ombudsman and the community on long-term care issues, abuse, neglect, and exploitation. Ms. Harmon manages the ombudsman staff, advocates for resident, investigates complaints and writes findings.

Fretoria Addison
Volunteer Ombudsman Program Coordinator/Information Support Specialist

Serves as the Ombudsman Volunteer Program Coordinator/Information Support Specialist, she also performs administrative and programs support such as complaint intake and follow-up, advocacy, training, and presentations. Ms. Addison coordinates all volunteer training, provides direction, support, and consultation for all volunteers and volunteer functions within the Central Midlands Long-Term Care Ombudsman Program. Ms. Addison has been with the Ombudsman Program for over 7 years.

LaToya Buggs-Williams
Senior Ombudsman Investigator
Serves a Senior Long-Term Care Ombudsman Investigator. Ms. Williams has been Certified Ombudsman for over 13 years and previously was also the Volunteer Coordinator. She holds a Baccalaureate Degree.
Jessica Ray
Associate Ombudsman/Support Specialist

Information and Referral:

Central Midlands Council of Governments
Ombudsman 1-800-391-1185
I-Care 1-877-744-5130