Contact Us

We are here to help. Reach us by email or through our contact form.

Contact Us

Our team is available Monday through Friday, 8:30 AM to 5:00 PM. We typically respond to emails and contact form submissions within one business day.

General Inquiries

Your first stop for any aging or disability service question.

[email protected]

Medicare & Insurance Counseling (I-CARE)

Free, unbiased Medicare counseling. Appointments available in-person or virtually.

[email protected]

Long-Term Care Ombudsman

Confidential advocacy for nursing home and assisted living residents.

[email protected]

Family Caregiver Support

Respite applications, caregiver counseling, and support group information.

[email protected]

Email

General inquiries: [email protected]

I-CARE / Medicare counseling: [email protected]

Caregiver support: [email protected]

Ombudsman: [email protected]

Volunteer inquiries: [email protected]

Request a Callback

Prefer that we call you? Fill out the form below and a specialist will contact you within 1–2 business days.

Privacy Note: This is not a secure email. Please do not submit personal health information, Social Security numbers, or other confidential information on this form. We will discuss sensitive details by phone.

Emergency Resources

  • Life-threatening emergency: Call 911
  • Suspected elder abuse or neglect: Contact SC DSS Adult Protective Services
  • Mental health crisis: Call the 988 Suicide & Crisis Lifeline
  • Poison control: Contact your local hospital emergency department or search online for the national poison helpline.