Friendly Visitor Program

  • A Friendly Visitor makes regular visits to facilities to talk with residents and their families.
  • They provide information about the Resident Bill of Rights, the Ombudsman Program, make observations and advocate as trained. Friendly Visitors are not Certified Long-Term Care Ombudsman Investigators.
  • A Friendly Visitor should have a desire to make a difference in the lives of our seniors in long term care facilities and will devote a couple of hours per week to conduct friendly visits.
  • A Friendly Visitor will participate in trainings to enhance their skills. Friendly Visitors will be trained to be observant and to report all concerns and/or complaints to the Long-Term Care Ombudsman Staff.

To become a Friendly Visitor Volunteer….

  • You must have a valid driver’s license and transportation
  • You must be a good listener and complete reports
  • You must maintain confidentiality
  • You must be free from any conflict of interest
  • You must complete the Friendly Visitor Training Program
  • You must agree to a SLED background check
  • You cannot be have a family member, friend, or relative in the facility you are assigned

Call (803) 376-5389 for more information on the Friendly Visitor Program.

Information and Referral:

Central Midlands Council of Governments
Ombudsman 1-800-391-1185
I-Care 1-877-744-5130